Our team offers a wide range of services to help your transition be as smooth and stress-free as possible. We are here for you and are excited to welcome you to our city. Together we have over 100 years of growing up, living and working in Dusseldorf.



Heike runs helloduesseldorf.com and is from Cape Town, South Africa. She is a sworn translator with a Masters’ Degree in legal translation from City University in London and has a talent for hacking your paperwork, communicating in bureaucratic lingo, and can organize your bank account and mobile phone in 1 hour. You’ll have a place to stay in no later than 1,5 months!



Managing Director

Nicolas runs the agency with passionate dedication. The bilingual native is a certified translator for the languages English and German. He has successfully helped numerous individuals and families in the process of relocating to Düsseldorf and surrounding areas. Nicolas is into sports such as rock climbing and mountain biking. His previous experience as a team manager in marketing and sales makes him a valuable asset to helloduesseldorf.com


Accounts/Catering Expert

Christy has an amazing background. She grew up on a farm in Limpopo, she married a Scotsman and has run her own successful foodie business, which catered for renowned corporate giants in the Johannesburg CBD. Wait, we left out her middle name: "Hospitality"! Other options would be Arithmetica, Calculatrix and Organizola!


Relocation Manager

Pedro, originally from Brazil, moved to Germany 3 years ago and improved his multiple language skills (English, German, Italian) while getting to know the local culture as a Barista before looping back into his real passion: the relocation industry. Not only does he make incredible coffee, but he is a master of the drums and guitar - no surprise as he was once in a rock band. 


Customer Specialist

Nora Hanusch has a knack for cheering up our customers with her empathetic and reliable attitude. A true Gerresheimer, she always remembers every point on a to-do list and commands order, but a friendly and fun work environment is always guaranteed. She is our beacon of positive energy. 



Tanja knows all about a “chequered life path”. German-born and bred, she also spent many years in the UK and has been working for multinational companies all her professional life. A sympathetic approach coupled with common sense is what you can expect, along with a good sense of humour.  A personal assistant by trade and by nature, you can draw on Tanja’s support where and when it’s required.



Jayne, an Irish national, is responsible for creating events that bring people together through music, art, culture, sports, and cuisine. A fluent French speaker through her studies at the Sorbonne in Paris, she serves on the committees of various international social clubs in Dusseldorf and knows what’s going on and where it’s going on!

© 2020 helloduesseldorf.com | Relocation Services Heike Schwarz

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